Case Study:


“Solutionreach was growing well before the investment, but Summit gave our sales engine another gear that it didn’t have before.”

Jim Higgins, Founder and CEO

Lehi, UT

Jim Higgins

Founded in:
invested in:


Case Study:


SaaS-based patient engagement and communication

Grew revenues more than 6x during Summit’s investment

Added more than 15,000 new customers

Increased headcount to 600+ employees

Solutionreach is dedicated to eliminating the communication gaps between healthcare providers and their patients. The company began as a provider of email and text based patient messaging. Already growing quickly, Solutionreach sought an experienced healthcare investor to help accelerate sales and diversify into new market segments.

How Summit helped:

  • Summit’s Peak Performance Group (PPG) worked closely with management to optimize the sales infrastructure, scale the sales team and improve sales force effectiveness. In addition, PPG developed and helped implement a predictive analytics model to improve customer retention.
  • Assisted Solutionreach in securing a line of credit to fund growth initiatives
  • Helped company expand into new segments of the medical market

Solutionreach has evolved from patient reminders to a full, cloud-based platform of robust and effective tools that engage patients all along the care delivery stream. By helping healthcare providers retain, attract, engage and educate patients, Solutionreach is creating healthier outcomes.

  • Boston

    Summit Partners

    222 Berkeley Street, 18th floor

    Boston, MA 02116

    United States

    T: +1 617.824.1000

    F: +1 617.824.1100


    Summit Partners LLP

    Queensberry House, 3rd Floor
    3 Old Burlington Street

    London W1S 3AE

    United Kingdom

    T: +44 (0)20 7659 7500

    F: +44 (0)20 7659 7550

  • Menlo Park

    Summit Partners

    200 Middlefield Road, Suite 200

    Menlo Park, CA 94025

    United States

    T: +1 650.321.1166

    F: +1 650.321.1188