Mi9 Retail

Merchandising, business intelligence and store operations software
Invested in
2015
Status

Acquired by General Atlantic 2017

Location
Miami, FL
Sector
Technology
Sector
Growth Products & Services

“Our partnership with Summit enabled Mi9 Retail to accelerate our growth while continuing to ensure that our products and our services outpaced the competition.”

James Zubok
Former CEO
|
Mi9 Retail
250+

Customers added, during Summit's 18-month investment

3x

Employee headcount growth, adding three international offices

3

Acquisitions completed, expanding product capabilities and geographic reach

2017

Acquired by General Atlantic

250+

Customers added, during Summit's 18-month investment

3x

Employee headcount growth, adding three international offices

3

Acquisitions completed, expanding product capabilities and geographic reach

2017

Acquired by General Atlantic

Mi9 Retail is a premier provider of integrated solutions for retail merchandising, e-commerce, point-of-sale, business intelligence and customer-centric store operations software. Acquired in 2014 by an experienced team of senior operators, Mi9 grew quickly, executing on management’s vision of becoming one of the largest, privately owned, software companies focused exclusively on retail. With the opportunity to complete a transformative acquisition in 2015, the Mi9 team sought an experienced growth equity partner to support the company’s continued growth and chose to partner with Summit.

How Summit Partners Helped

  • Completed a majority recapitalization and growth equity investment in November 2015. A portion of the proceeds from Summit’s investment were used by MI9 to fund the acquisition of Raymark. This added important complementary capabilities to Mi9’s product portfolio and expanded the company’s geographic reach.
  • Engaged Summit's Peak Performance Group to help build repeatable processes around new customer implementations and acquisition integration, including developing a detailed process map and establishing performance benchmarks
  • Completed two follow-on investments in 2016 to support the acquisitions of Upshot Commerce and Applications Systems Corporation
  • Helped Mi9 scale the organization through several key hires including: Senior VP, Sales; Senior VP, Marketing; VP, Operations; and VP, Product Management
  • Identified and helped to recruit retail software industry veteran Howards Stotland and Sean O’Neil, former CEO of Summit portfolio company Newmarket, to the board of directors

At the time of Summit’s exit, Mi9’s integrated platform was helping retailers across the world seamlessly manage merchandising, store operations, customer engagement, e-commerce, and business analytics. Customers included major retailers and e-commerce providers such as Barney’s New York, Christian Dior, Jardiland, Levi Strauss & Co., Little Tikes, London Jewelers, Orchard Supply Hardware, Spencer Gifts, Talbots and Tea Collection.

The Portfolio Company Executive quoted herein did not receive compensation for any statements regarding Summit Partners. However, since Mi9 Retail is a former portfolio company of Summit, this individual did receive general compensation in connection with his employment by the company. In addition, this individual is not an investor in a Summit fund but may have conflicts arising from his past role with Mi9 Retail due to the company’s relationship with Summit.

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